pk 66's Privacy Policy
This policy clearly explains how pk 66 handles the collection, storage, and use of your personal information.
1 Introduction and Scope
Welcome to the pk 66 platform. This Privacy Policy ("Policy") describes how we — the organization operating pk 66 — collect, use, store, and protect your personal information through our website, mobile application, and related services.
This Policy applies to all registered and unregistered users of any pk 66 service. By using our platform, you are considered to have accepted the terms of this Policy. This Policy and our Terms and Conditions complement each other — both should be read together.
We believe every user should have control over their own personal information. That is why pk 66 is transparent about what data is collected, why it is collected, and how it is kept secure.
2 What Information We Collect
pk 66 collects only the information that is necessary. No unnecessary or excessive personal data is requested.
2.1 Registration and Identity Information
When you open an account with pk 66, the following information is collected:
- Full name and date of birth (for age verification)
- Mobile number and email address
- The user's preferred username and password
- Current address (if verification is required)
2.2 Identity Verification Documents
For secure transactions and account protection, we may request identity verification documents in certain situations, such as a copy of a national ID card or passport. This information is used solely for verification purposes and is stored with appropriate security.
2.3 Financial Transaction Information
Records of deposit and withdrawal transactions are maintained. This includes payment method (bKash, Nagad, Rocket, bank transfer), transaction amounts, and timestamps. No full card numbers or PINs are stored on pk 66 servers.
2.4 Device and Browsing Information
To improve service quality, the following technical information may be collected automatically:
- IP address and device type
- Browser type and OS version
- Website visit times and session information
- Data from cookies and similar tracking technologies
2.5 Gaming Activity Information
Your gaming history, bet amounts, win/loss records, and bonus usage history are stored. This information is used for account management, dispute resolution, and monitoring responsible gaming.
3 How Collected Information Is Used
pk 66 uses collected information only for legitimate purposes. The main purposes are described below:
3.1 Account Management and Service Delivery
Information is used for account registration, login, password recovery, and OTP verification. It is also required to process deposits, withdrawals, and bonus-related transactions.
3.2 Security and Fraud Prevention
Device and transaction information is analysed to identify suspicious activity, prevent multiple account operations, and block unauthorised access.
3.3 Communication and Support
Contact information is used when providing support via live chat or email. It is also used to send important account notifications and transaction confirmations.
3.4 Service Improvement
By analysing browsing patterns and gaming preferences, pk 66 improves its platform, introduces new games and offers, and resolves technical issues.
3.5 Responsible Gaming Monitoring
If an unusual pattern is observed in a user's gaming behaviour, their gaming history is analysed to provide appropriate support. This is a protective measure taken in the user's interest.
4 Use of Cookies and Similar Technologies
Cookies are used on the pk 66 website. Cookies are small text files stored in your browser or on your device. They help improve site functionality and make the user experience easier.
4.1 Essential Cookies
These cookies are essential for the basic operation of the website. They are used to maintain login status, ensure transaction security, and manage sessions. Disabling these cookies may prevent the site from working correctly.
4.2 Analytical Cookies
Analytical cookies are used to monitor the number of website visits, popular pages, and user behaviour. This information is processed in anonymous aggregate form and cannot be used to identify individuals.
4.3 Cookie Controls
You can limit or disable cookie use at any time through your browser settings. However, disabling essential cookies may restrict certain features related to login or payment.
5 Policy on Sharing and Disclosing Information
pk 66 never sells or rents your personal information to third parties. However, sharing information may be necessary in certain situations.
5.1 Service Provider Partners
Selected third-party service providers for payment processing, technical infrastructure, and customer support are given access to specific information. These organisations operate under strict confidentiality agreements and may only use the information for their designated tasks.
5.2 Legal Obligations
If a valid directive is received from a court or government authority under Bangladeshi law, the required information may be provided. In such cases, we supply information within the minimum scope required by legal obligation.
5.3 Prevention of Financial Crime
Information may be shared with relevant investigative agencies to prevent money laundering or other financial crimes. This is done in the interest of the overall safety of users.
6 Technical Measures for Data Protection
To ensure the security of your information, pk 66 has implemented multiple layers of security measures.
6.1 Encryption Technology
SSL (Secure Socket Layer) encryption is used on the website and app. All information transmitted between your browser and pk 66 servers is encrypted, eliminating the risk of data interception in transit.
6.2 Server and Database Security
Personal information is stored on secured servers. Passwords are stored as hashes — no staff member or system can view your original password. Database access is restricted to authorised personnel only.
6.3 Periodic Security Reviews
Regular internal reviews are conducted to verify the effectiveness of security measures. Security protocols are updated to address new types of threats.
6.4 User Responsibilities
You also have certain responsibilities for the security of your account:
- Use a strong and unique password
- Never share your password with anyone
- Report any suspicious activity to the support team immediately
- Be cautious when logging in on public Wi-Fi
7 Data Retention Period
pk 66 does not retain any personal information longer than necessary. The retention period depends on the type and purpose of the data.
7.1 Active Account Data
While your account is active, all profile information, transaction history, and gaming records are retained. This information is necessary for service delivery and account management.
7.2 Inactive or Closed Accounts
Even after an account is closed or becomes inactive, financial records and identity verification documents are kept for a specific period to meet legal and regulatory requirements. Once that period ends, the data is securely deleted.
7.3 Data Deletion Requests
Where there is no legal obligation to retain data, you may request the deletion of specific information from your account. Such requests must be submitted through the support team, and each request will be evaluated individually.
8 Your Rights Over Your Data
pk 66 believes every user should have clear rights over their own information. Your main rights are listed below:
8.1 Right to Access Your Information
You may ask pk 66 at any time what information is stored about you. In response to such a request, we will provide a summary of the information within a set timeframe.
8.2 Right to Correct Your Information
You have the right to request a correction if any information in your profile is incorrect or outdated. Some information can be updated directly from your account settings; for other changes, contact the support team.
8.3 Right to Opt Out of Marketing Communications
If you do not wish to receive promotional emails or messages from pk 66, you may withdraw that consent at any time. However, important notifications related to transactions and your account will always be sent, as these are part of the service.
8.4 Right to File a Complaint
If you have any concerns or complaints about how your information is used, contact our support team. All complaints will be reviewed properly and responded to. More details about us can be found on the About Us page.
9 Data Protection for Minors
pk 66 strictly prohibits use of the platform by anyone under the age of 21. Age verification is in place during the registration process.
If a person opens an account using false information and is later found to be under 21, the account will be closed immediately and all collected data will be deleted in accordance with the law.
If a parent or guardian believes their minor child has opened an account on pk 66, please inform our support team immediately — the matter will be resolved with the highest priority.
10 Changes and Updates to the Privacy Policy
pk 66 reserves the right to amend or update this Privacy Policy as needed. If any significant changes are made, we will notify users in the following ways:
- By displaying a notice on the website
- By sending a message to the registered email address
- By noting the "Last Updated" date at the top of the page
Continued use of the platform after any changes will be considered acceptance of the new policy. When logging in for the first time after a policy change, confirmation of consent may be requested.
11 Contact for Privacy Matters
If you have any questions, concerns, or requests regarding this Policy, please contact the pk 66 support team. Our team is available in both Bengali and English, seven days a week, twenty-four hours a day.
Contact Methods
- Live Chat: Contact us directly via Live Chat on the website and app — active 24/7
- Email: [email protected]
For privacy-related requests, please include your account username and details of your specific request in the email. We will respond as soon as possible. For general questions, our FAQ page may also be helpful.